S939 Mail Room Supervisor - Part-Time

LOCATION: Wayland Baptist University (WBU) – Plainview Campus

OFFICE: University Store

SUPERVISED BY: Director of the University Store


POSITIONS SUPERVISED: Student Worker                                                             

GENERAL RESPONSIBILITIES:  The Mail Room Supervisor is responsible for all aspects of the University mail room operations.


  1. Responsible for sorting mail and placing into the applicable mail box. Responsible for placing notification cards for larger mail pieces into the applicable mail boxes.
  2. Oversees the signing for and database tracking of all USPS deliveries including confirmations, certified and insured pieces, including UPS and FEDEX pieces. Ensures that the pieces addressed to students are signed for by the student to whom they are addressed.
  3. Ensures all mail delivered to the university for former students is forwarded to the student’s new address or returned to sender based on the USPS Domestic Mail Manual (DMM) standards. Maintains mail forwarding software retaining student addresses for 2 years.
  4. Ensures all outgoing mail is processed and receives the proper postage. Maintains current knowledge of preparing certified delivery confirmation, customs forms and bulk mailings.
  5. Maintains the postage meter and machine, and coordinates service calls as necessary. Responsible for monitoring the level of money available in the postage meter. Processes requests for postage money and ensures that money is transferred into the postage meter as necessary.
  6. Coordinates with other offices of the university to ensure bulk mailing pieces, and all mail pieces designed for mail outs (i.e., post cards) meets current USPS standards.
  7. Responsible for hiring student workers, verifying and signing time sheets, and performing end of term evaluations of all student workers.
  8. Ensures all student workers are trained to accomplish tasks in a timely and efficient manner.
  9. Responsible for maintaining proper levels of USPS mail trays and covers for outgoing mail, supplies for the postage meter machine, and normal office supplies.
  10. Maintains over 900 mail boxes with keys for students, faculty and staff. Ensures the mail boxes are well maintained and coordinates repairs as needed.
  11. Assists with bookstore receiving when postal work is completed.
  12. Works or schedules and supervises student workers on Saturdays and some holidays.

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the Director of the University Bookstore.


Education, Certification and License:

High School Diploma or GED required

Experience and Knowledge:

  1. Previous postal experience is preferred
  2. Experience in working with the public and minimal supervisory experience

Skills and Abilities:

  1. Ability to work effectively with students, staff and faculty
  2. Ability to work with postal equipment and computer processing
  3. Must possess good PC skills and experience with spreadsheets, charts and data bases
  4. Must have the commitment of Christian Higher education and in agreement with the purposes and philosophy of Christian higher education as promoted by the Baptist General Convention of Texas in general and Wayland Baptist University in particular
  5. Must be able to be a positive force in the workplace by portraying a positive attitude toward other office personnel, in phone conversation and in greeting customers
  6. Must possess the ability to be punctual, dependable and have integrity, honesty and loyalty in the performance of the position


Employment is subject to an introductory period to monitor employee performance.   If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE).  Employee must be able and willing to travel and teach at external campuses.  Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver’s license.  Must have and maintain a satisfactory driver’s record.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.