Disability Services Coordinator and Academic Coach

LOCATION: Wayland Baptist University (WBU) – Plainview Campus

DEPARTMENT: Office of Student Success

SUPERVISED BY: Director of Student Success



GENERAL RESPONSIBILITIES: (This position is a 12-month/full-time, professional position funded as part of a five-year, Department of Education grant) The Disability Services Coordinator and Academic Coach will serve as the lead and primary advocate for Disability Services and assist all WBU students in accommodating their various learning and special physical needs for successful completion of coursework.  This position will be responsible for the development, implementation and coordination of a comprehensive program of services for students with disabilities. The position will have primary responsibility for compliance with all applicable federal and state regulations, including the Americans with Disabilities Act (ADA) of 1990 and section 504 of the Rehabilitation Act of 1973 as they relate to disability services for students.  In addition, this position will be providing academic coaching to Plainview WBU students, while specifically targeting Hispanic students, in areas associated with student success. 


  • Provide system-wide direct coordination of accommodation services for qualified students with disabilities, including dissemination of accommodation letters, collection of required documents from students seeking disability services, and communication with students and faculty to ensure reasonable accommodations are afforded to students.
  • Monitor compliance with ADA and Section 504 of the Rehabilitation Act. Continually review federal and state regulations that govern the provision of disability services to students.
  • Compile and prepares reports, evaluations, and surveys of program activities/services for students as required by the state, federal government, or Office of Civil Rights.
  • Monitor and track retention rates of students with disabilities.  Periodically evaluate student success and meet with student, if needed.
  • Provide training to faculty in developing reasonable approaches to accommodating the needs of disabled students. Ensure awareness of the legal ramifications of compliance failures.
  • Collaborate with faculty in the development of instructional support and strategies to ensure compliance with students' listed accommodations while maintaining standards of academic excellence. Provide updates on assertive technologies, books, videos, and other resources used by students, faculty, and staff.
  • Meet with students to evaluate needs and concerns regarding classroom accommodations each semester and communicate decisions to faculty and staff.
  • Conduct individual intake interviews with prospective students to discuss history of accommodations. 
  • Communicate with faculty and staff to resolve accommodation/accessibility concerns.
  • Evaluate efficacy of services and accommodations, proposes changes, and conducts follow-up meetings.
  • Maintain confidential records related to students with disabilities guidelines (e.g., ADA, FERPA) and provide necessary reports as needed and ensure WBU policies and practices are met.
  • Evaluate requests and grant permissions for Emotional Support Animals. Communicate with applicable students about documentation, immunizations for animals, and housing and/or meal accommodations.  Communicate decisions to Housing Director and/or Dean of Students.
  • Plans and implements Summer Bridge Program.
  • Reviews Summer Bridge Program each year, with an eye to improving student experience each iteration.
  • Offers on-going student support to Hispanic or other students who are struggling academically.
  • Attend national conference and/or training.
  • Assists the Director of Student Success with programs and communications, as needed.
  • Participate in evening and weekend special events and activities.

Education:  Master’s degree strongly preferred in education, psychology, social sciences, social work, counseling, or any related field. Bachelor’s degree required. 

Experience:  Preference given to candidates with disability service experience, and/or higher education experience.

Skills and Abilities:

  • Knowledge of, or the ability to learn, university policies and procedures.
  • Knowledge of disabilities and how they affect university life.
  • Knowledge of current laws applying to post-secondary service for students with disabilities.
  • Skill in the use of computer applications specifically Microsoft Office Suite/365. Ability to learn other software as necessary.
  • Ability to communicate effectively in both oral and written form.
  • Ability to establish and maintain a good rapport with university faculty and staff, students and the general public.
  • Ability to exercise sound judgment in making decisions.
  • Ability to work effectively and patiently with students.
  • Ability to provide support for student development with a demonstrable concern for students.
  • Excellent planning and organizational skills
  • Ability to work unsupervised and take initiative to realize/recognize needed steps and respond in a timely and effective manner


Employment is subject to an introductory period to monitor employee performance.   If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE).  Employee must be able and willing to travel and teach at external campuses.  Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver’s license.  Must have and maintain a satisfactory driver’s record.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.