Coordinator of External Registrations, VA Certification

LOCATION: Wayland Baptist University (WBU) – Plainview Campus 

DEPARTMENT: Office of the University Registrar 

SUPERVISED BY: Associate Registrar/Office Manager and University Registrar 


POSITIONS SUPERVISED: None                                                                                                           .  

GENERAL RESPONSIBILITIES:  The Coordinator of External Registrations, Veteran's Certification, and Archives is a full time position.  Responsible to the Registrar and/or Associate Registrar/Office Manager for activities assigned.  The Coordinator is responsible for representing Wayland to all of the University's public in a positive manner.


  1. Responsible for all External campus and online registration processes and grades (this includes adds/drops and withdrawals) as well as online class registration for Plainview students.
  2. All External Class Schedules’ quality control/supervision
  3. Monitors/maintains Class Rosters, Census, end-of-session/term processing
  4. Assists faculty and external campus personnel in the process of grade changes
  5. Certifies and works with all students who are applying for Veteran benefits on the Plainview, Lubbock, Amarillo and Virtual campuses
  6. Annual VA Application submission of academic catalog/program for approval as well as bi-annual preparation for VA audits
  7. WAVES and other VA conference attendance/participation
  8. Serves as back-up for the Plainview registration coordinator
  9. Assists with Plainview graduation ceremonies
  10. Answers phone and assists with walk-in students as needed

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the University Registrar.

MINIMUM QUALIFICATIONS: A commitment to Christian Higher Education and in agreement with the purposes and philosophy of Christian Higher Education as promoted by the Baptist General Convention of Texas generally, and Wayland Baptist University particularly. 


  1. High School Diploma required
  2. Some college work preferred; however, proven office experience in a professional environment may be considered in lieu of college experience

Experience and Knowledge:

  1. Two (2) years experience in an office setting
  2. Two years of computer experience and typing skills
  3. Experience meeting with the public and working well with others

Skills and Abilities:

  1. Outstanding communication skills, both written and oral
  2. Meticulous attention to detail
  3. Good computer skills
  4. Ability to learn and retain vast amounts of information from a wide variety of sources
  5. The ability to deal diplomatically with students, faculty, and staff
  6. Punctuality, dependability, integrity, honesty and loyalty in the performance of duties of the position
  7. A positive force in the office by portraying a positive attitude toward other office personnel, in phone conversation and in greeting students, faculty and staff members


Employment is subject to an introductory period to monitor employee performance.   If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE).  Employee must be able and willing to travel.  Must be able to operate a licensed motor vehicle and possess a valid state driver’s license or have access to reliable transportation.  Must have and maintain a satisfactory driver’s record.

Wayland Baptist University does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic.