Admissions and Records Support Specialist

Posting Date:  April 15, 2019
LOCATION:  Wayland Baptist University - Plainview Campus
GENERAL RESPONSIBILITIES: The Admissions and Records Support Specialist position is responsible and accountable to the director of BAS/BCM Office in all departmental operations.  This position is responsible for representing Wayland Baptist University to all students, staff and faculty in a manner which is in keeping with the mission and vision of the institution.

Specific Tasks and Duties: 

1.         Acts with integrity in all matters and exhibits behavior that reflects the highest ethical and professional standards
2.         Completes all aspects of job in accordance with pertinent deadlines
3.         Replies promptly to BAS/BCM inquiries in App Review and Talisma
4.         Assists prospective walk-ins by familiarizing them with degrees offered and admissions processes
5.         Answers call/emails regarding TDCJ and Law Enforcement Scholarships
6.         Works with TDCJ recruiter to reach out to TDCJ inquiries/applicants/accepted students
7.         Assists current WBU students with pertinent non-academic issues|
8.         Via ImageNow, processes student applications for admission, including collecting all required documents and preparing the file to be sent to the admissions committee for permitting
9.         Once permitted, processes the permit to enter document and communicates appropriately with respective external campus or directly with the VC student
10.     Prepares old files to be scanned into ImageNow and processes them appropriately once scanned
11.     Effectively works ImageNow queues, including linking and routing of official documents entered into ImageNow by external campus staff
12.     Both independently and in conjunction with the external campuses, builds official graduation list(s) for respective campus(es) and disseminates appropriately
13.     Orders regalia for external campus graduation ceremonie
14.     Processes all mail coming into the BAS/BCM office
15.     Attends and assists in five Plainview registrations
16.     Aids in training of student workers in BAS/BCM office
17.     Effectively communicates daily with prospective and current students via email, phone (including text) and Facebook
18.     Effectively communicates daily with external campus staff via email and phone
19.     Responds to directives of the director of BAS/BCM Office

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the Director of the BAS/BCM Office.


Some college-level work preferred but not required

Experience & Knowledge:

Minimum of one (1) year office and computer experience

 Skills and Abilities:

1.      Outstanding communication skills, both written and oral
2.      Meticulous attention to detail
3.      Excellent organizational skills
4.      Computer proficiency
5.      The ability to deal fairly and diplomatically with students, faculty and staff in the university system
6.      Punctuality, dependability, integrity, honesty and loyalty in the performance of duties in the position
7.      A commitment to Christian Higher Education and agreement with the purposes and philosophy of Christian Higher Education as promoted by the Baptist General Convention of Texas generally, and Wayland Baptist University particularly
8.      A positive force in the office portraying a positive attitude toward other office personnel in phone conversations and in greeting executive directors, students, deans, faculty, and staff members
9.      A written statement reflecting personal faith in Jesus Christ, church affiliation and involvement is required


Employment is subject to an introductory period to monitor employee performance.   If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE).  Employee must be able and willing to travel to external campuses.  Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver’s license.  Must have and maintain a satisfactory driver’s record.

The University: Wayland Baptist University is a four-year liberal arts university. The institution is affiliated with the Baptist General Convention of Texas. The Wayland Baptist University System is comprised of the Plainview campus, which is predominately a residential campus, twelve external campuses, and the WBUonline offering courses in a broad range of academic areas.

Learn About Us: Candidates are encouraged to learn more at About Wayland.

Application Procedure: Applications may be submitted online or you may download it from the top of this web page by clicking on Application for Employment.

Interested individuals MUST submit the following information: 
1. Letter of Interest
2. Completed University Application of Employment with Faith Statement (Link to Application Below)
3. Current Resume
4. List of Current References

Please send this information to:
Ron Appling, Director of Human Resources
Wayland Baptist University
1900 W. 7th Street, CMB #1274
Plainview, TX 79072
Phone: (806) 291-3451
Fax: (806) 291-1981

Application Deadline:
Position will remain open until filled

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.