FRONT OFFICE SUPERVISOR (S612)
POSTING DATE: January 15, 2014
LOCATION:

Wayland Baptist University - Hawaii Campus

OFFICE: Mililani
SUPERVISED BY:

Assistant Executive Director/Campus Dean

RESPONSIBILITIES:

The Front Office Supervisor (FOS) is responsible for greeting and assisting students, faculty, and staff members. In addition, the FOS is responsible for verifying if classrooms and restrooms have been well maintained by custodian services. The FOS is also responsible for the scheduling and administration of tests and exams in the testing center.

SPECIFIC TASKS
AND DUTIES:

1.  Answer telephone calls as first responder, address concerns, or send calls to appropriate staff member; coordinate telephone answering with staff to assure full telephone coverage.

2.  Greet office visitors in reception area, assist with need to visitor, or refer to appropriate staff member.

3.  Supervise testing room, including exams scheduling and maintain security of all tests.

4.  Assist faculty members with copying, collating, and preparing for classes; provide channel of communication and assistance for faculty needs.

5. Responsible for organizing and maintaining order in copy room.

6.  Proctor exams for faculty; maintain files for graded exams, research papers and other materials for return to students.

7. Coordinate repairs/maintenance with plumbers, air conditioning maintenance, carpenters, and other trade workers.

8.  Maintain and process files of final exams.

9. Sort and distribute mail; send outgoing mail on daily basis; coordinate bulk mailings.

10.  Responsible for order and cleanliness of front lobby area; supervise cleanliness and order of all classrooms at the local campus, including break areas; supervise cleaning personnel on a weekly basis.

11. Organize classrooms as needed for special events.

12.  Monitor and maintain copy machines.

13.  Assist with distribution of graduation gowns and materials.

14.  Order and maintain supplies for office; reorder supplies as needed and maintain order and neatness of supply closet. Forward the purchase request list to the Assistant Dean when necessary.

15.  Assist with early registration events; greet incoming students and help answer their questions; give directions to various campus locations.

16.  Responsible for any other tasks assigned.

17. Some weekends and evenings required.

 

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the Assistant Executive Director/Campus Dean.

QUALIFICATIONS: A commitment of Christian Higher education and in agreement with the purposes and philosophy of Christian higher education as promoted by the Baptist General Convention of Texas in general and Wayland Baptist University in particular.
Education, Certification and Licence:

Bachelors Degree is preferred.

Experience & Knowledge:

1.  Two (2) years general office experience.

2.  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, proper business letter formats, envelope addressing, and other office procedures and terminology.

Skills & Abilities:

1.  Proficient in operating a personal computer and in using a variety of software applications; particularly Microsoft Word, Excel, and, PowerPoint.

2.  Excellent customer service.

3.  Good verbal and written communication skills

4.  The ability to listen to and understand information and ideas presented through spoken words and sentences.

5.  The ability to communicate information and ideas in speaking so others will understand.

6.  The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

7.  The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

8.  The ability to exert maximum muscle force to lift, push, pull, or carry objects.

9.  The ability to add, subtract, multiply, or divide quickly and correctly.

10.  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

11.  The ability to generate or use different sets of rules for combining or grouping things in different ways.

12.  The ability to read and understand information and ideas presented in writing.

13.  Able to follow directions from supervisor.

Physical Demands & Working Conditions:

The FOS is expected to handle long periods of standing, sitting, kneeling, bending, & stooping, including the ability to lift approximately forty pounds to waist level, transporting boxes, physical dexterity, and coordination. The FOS is expected to be environmentally controlled, close attention to detail, exact or accurate, and perform repetitive motions and tasks. The individual is expected to have own transportation to and from work. Incumbent is paid for a forty-hour week but works thirty-seven and one half hours.

Additional Requirements:

Must have no delinquent or defaulted Student Loans.  A credit check may be conducted to insure the requirement is met.

THE UNIVERSITY: Wayland Baptist University is a four-year liberal arts university. The institution is affiliated with the Baptist General Convention of Texas. The Wayland Baptist University System is comprised of the Plainview campus, which is predominately a residential campus, twelve external campuses, and the Virtual Campus offering courses in a broad range of academic areas.
APPLICATION PROCEDURE:

Applications may be submitted online or you may download it from the top of this web page by clicking on Application for Employment.

Interested individuals MUST submit the following information:

1. Letter of Interest

2. Completed University Application of Employment with Faith Statement (Link to Application Below)

https://www2.wbu.edu/jobapp/empapp.aspx

3. Current Resume

4. List of Current References

Please send this information to:

Dr. David Howle, Executive Director/Campus Dean

Wayland Baptist University - Hawaii

95-1091 Ainamakua Dr.
Mililani, HI 96789
Phone: (808) 488-8570
Fax: (808) 488-8576

Email: howled@wbu.edu

APPLICATION DEADLINE:

Position will remain open until January 21, 2014, 5:00 CST.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.