sTUDENT RECORDS/RECEPTIONIST (S573)
POSTING DATE: July 19, 2013
LOCATION:

Wayland Baptist University - Anchorage Campus

OFFICE:

JBER/Ft. Richardson

SUPERVISED BY:

Site Coordinator

RESPONSIBILITIES:

The Student Records/Receptionist handles the telephone and office receptionist duties along with receiving phone calls; checking e-mail messages; directing customers to the right person/location; basic file clerk activities (paper and electronic). 

SPECIFIC TASKS
AND DUTIES:

1.  Establish and maintain electronic student files for all active and inactive undergraduate and graduate students.

2.  Answer telephones and direct calls to appropriate staff.

3.  Make appointments for academic advisors.

4.  Provide friendly customer service at the front desk as needed.

5.  Distribute and collect course evaluations if necessary.

6.  Maintain hallway bulletin boards.

7.  Maintain used book board.

8.  Maintain brochures and schedules.

9.  Receive payments for tuition, books, fees.

10.  Enter registrations on computer.

11.  Work in a dynamic team environment.

12.  Courier to Parkside office as needed.

13. Occasional duties or presence as needed at Elmendorf office, working closely with Elmendorf regularly.

14.  Assist with and attend WBU and CCAF graduation ceremonies.

15.  Assist in other WBU offices in Anchorage as needed.

16.  Assist Site Coordinator with Go-Army EU billing as needed.

17.  Participate in out-of-office presentations as needed.

18.  Procter examinations as needed.

19.  Attend bi-weekly staff meetings.

  

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the Site Coordinator.

QUALIFICATIONS: A commitment of Christian Higher education and in agreement with the purposes and philosophy of Christian higher education as promoted by the Baptist General Convention of Texas in general and Wayland Baptist University in particular.
Education, Certification and Licence:

1.  High School Diploma or GED required.

2.  Bachelor’s degree highly preferred.

3.  On-base access required.

Experience & Knowledge:

Experience in supervised and unsupervised receptionist/office duties preferable.

Skills & Abilities:

1.  Must possess excellent customer service skills.

2.  Possesses strong administrative skills.

3.  Ability to juggle multiple tasks is essential.

4.  Demonstrated commitment to the mission of the university is a must. 

5.  Must possess good PC skills and experience in MS Office suite including Word,  Excel, Access,  and PowerPoint.

6.  Communication skills.

7.  Must possess good verbal and written skills as well as good listening skills.

8.  Organizational skills.

9.  Must be detail-oriented and have good organizational skills.

10.  Ability to understand and interpret personnel policies and procedures.

11.  Ability to prioritize; is flexible; and is available to work extended hours as needed.

12.  Ability to follow directions and work cooperatively with others.

Additional Requirements:

Must have no delinquent or defaulted Student Loans.  A credit check may be conducted to insure the requirement is met.

THE UNIVERSITY: Wayland Baptist University is a four-year liberal arts university. The institution is affiliated with the Baptist General Convention of Texas. The Wayland Baptist University System is comprised of the Plainview campus, which is predominately a residential campus, twelve external campuses, and the Virtual Campus offering courses in a broad range of academic areas.
APPLICATION PROCEDURE:

Applications may be submitted online or you may download it from the top of this web page by clicking on Application for Employment.

Interested individuals MUST submit the following information:

1. Letter of Interest

2. Completed University Application of Employment with Faith Statement (Link to Application Below)

https://www2.wbu.edu/jobapp/empapp.aspx

3. Current Resume

4. List of Current References

Please send this information to:

Dr. Eric Ash, Executive Director/Campus Dean

Wayland Baptist University - Anchorage Campus
7801 E. 32nd Ave.,
Anchorage AK  99504
Phone: (907) 333-2277
Fax: (907) 337-8122

Email: ashe@wbu.edu

APPLICATION DEADLINE:

Position will remain open until filled.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.