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Machine malfunction halts outgoing office packages

By Daniel Fitzgerald/Staff writer

Michelle Sanders/Trail Blazer

Student worker Sarah Kron checks the measurements of a package with the Pitney Bowes Machine. A recent malfunction in the machine stopped all outgoing office mail for two days.

 

For campus offices, many letters and packages are sent out every day, connecting the offices with the outside world.


A single mail room machine malfunction shut down that outside connection for campus offices between Sept. 10 and Sept. 12.


“We told the various campus offices not to bring their outgoing mail because it was piling up and we could not send it,” senior Ashley Pyeatt, a student worker in the mail room, said.


In order to be sent out, letters and packages must go through the Pitney Bowes Machine, which connects to a computer. The machine manages the weight and other measurements that must be taken in order for mail to go out. Although personal mail could go out, no office packages could be sent because of a malfunction with the Pitney Bowes Machine. After two days the machine was repaired.


Most people on campus were very understanding of the issue.


“Some people responded better than others,” Pyeatt said. “Some were annoyed because of the inconvenience of the situation, especially for overnight mail.”


The process of sending and receiving mail has come a long way from the traditional messenger, to the horse and buggy and now to the complex technology that has been adapted for the job.


“It shows that we are extremely dependent on technology and especially when it comes to mail, because the mail-out system has become very complicated,” Pyeatt said.